Frequently Asked Question
A Staff name is not listed in the CareTracker users list.
Last Updated 10 years ago
- Open Caretracker on iPad
- In the top right corner there is an "!" tap on it
- Make sure it says "Unsynced observations 0"
- If it has unsynced observations call IT Staff
- Tap on "Force Full Sync"
- All the correct data should now be in Caretracker if not call IT Staff